Hybrid Fashion Customer Care Specialist

Company: The Seam
Apply for the Hybrid Fashion Customer Care Specialist
Location: London
Job Description:

The Seam is seeking a Head of Operations in London to oversee customer experience across the repair journey. You will coordinate with the Maker network, respond to queries, and ensure a smooth service delivery reflecting our quality standards.

You will work closely with the operations team in a hybrid setup, improving customer satisfaction and identifying opportunities for process improvements. Equity is part of the compensation.

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Posted: October 7th, 2026