Remote Senior Customer Success Manager (B2B SaaS)

Company: Lief
Apply for the Remote Senior Customer Success Manager (B2B SaaS)
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Job Description:

Lief, a UK-based B2B SaaS provider transforming the children’s homes and supported accommodation sector, seeks a Senior Customer Success Manager to lead satisfaction and retention. You will oversee a growing client portfolio, onboard new clients, and drive adoption with data-driven insights.

The role blends hands-on account management with strategic leadership, mentoring teammates and collaborating with Sales, Marketing and Product to align CS strategies with business goals.

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Posted: October 7th, 2026