Company: Greenhouse Software, Inc.
Location:
Job Description:
NiCE Ltd. in the United Kingdom is seeking a Team Lead, Technical Support to own and drive expert technical assistance for customers, resolving complex issues across SaaS, networking, and voice technologies.
You will coordinate cross-functional response efforts and ensure timely escalation when needed. You will mentor colleagues, analyse root causes, document knowledge content, and drive improvements to processes and SLAs.
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Posted: October 7th, 2026