Guest Experience Leader – Front Office Manager

Holiday Inn Gloucester – Cheltenham is recruiting a Front Office Manager to drive standards and deliver an exceptional guest experience. You will lead the front office team, monitor guest satisfaction, and set departmental targets to ensure a high level of service. The role requires flexibility with shifts across all days due to 365-day hotel operations.

Salary £34,000-£36,000 per annum, 40 hours per week. We offer career training via apprenticeships and a range of employee benefits including

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