Channel Insights & Analytics Lead

Company: Lloyds Banking Group
Apply for the Channel Insights & Analytics Lead
Location: Cardiff
Job Description:

Career Choices Dewis Gyrfa Ltd is seeking an Insights and Analytics Manager to translate complex data into actionable customer journey improvements.

You will shape data foundations, connect multi-source data, and deliver self-service dashboards that enable senior stakeholders to make evidence-based decisions.

This hybrid role involves collaboration across Channel Insight & Analytics, Platform, Operations and Customer Experience, with opportunities to develop expertise in speech and text analytics.

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Posted: October 7th, 2026