Company: Bally's
Location: Newcastle under Lyme
Job Description:
Bally’s Intralot is seeking a Customer Support Advisor for a hybrid role based in Newcastle-under-Lyme. You will assist players via live chat and email, with occasional calls, handling KYC verifications and multi-market support. You’ll adapt to different regions, maintain first-contact resolution, and contribute to a positive team culture.
The role emphasizes excellent English communication, multitasking, and the ability to move between brands while delivering high-quality service.
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Posted: October 7th, 2026