Warehouse and Logistics Manager

Join to apply for the Warehouse and Logistics Manager role at EBSCO Information Services

Overview

We are looking for a proactive and experienced Warehouse & Logistics Manager to lead our site-based book distribution operation in Didcot. This is a critical, blended role combining hands-on operational support, people development, and logistics strategy. Our site is not a typical warehouse—it’s a clean, organised production-style environment where precision matters. We handle detailed processing tasks (e.g., barcoding and labelling books for libraries) that demand 99.9% accuracy. Quality assurance, staff development, and logistics innovation are core to success in this role.

Responsibilities

• Oversee a small, dedicated team of 12, working closely with our newly promoted Assistant Warehouse Manager, providing mentoring and operational support while helping her grow into full shop floor leadership.
• Lead the review and improvement of our global courier-based logistics operations (primarily via DHL and UPS), supporting our mission to ship smarter and faster, while managing compliance, customs, and cost-effectiveness.

Qualifications

• 3+ years in warehouse or logistics management within a precision-driven environment
• Proven success managing small-to-medium teams (10–30 people) in a hands-on leadership role, with a people-first approach
• Demonstrated ability to coach and support staff through growth and change
• Strong experience in courier-based global logistics (DHL, UPS, FedEx, etc.), especially UK export customs and compliance
• Experience managing and improving supply chain performance, cost efficiency, and shipment tracking processes
• High proficiency in Excel; confident working with data systems (e.g. Oracle, Access) and reporting platforms like Tableau
• Working knowledge of UK Health & Safety legislation and risk assessment practices
• Exposure to ISO audits and continuous improvement environments
• Familiarity with Quality Management Systems and Lean methodologies
• Experience with data integration or customer portal implementation would be advantageous

What You’ll Bring

• A pragmatic, relationship-driven leadership style—able to connect with people on the warehouse floor and in strategic meetings
• A mindset for process improvement, problem-solving, and data-driven decision making
• A deep sense of ownership over accuracy, service quality, and customer satisfaction
• The ability to lead from the front while developing others to take ownership of day-to-day operations

Seniority level

• Mid-Senior level

Employment type

• Full-time

Job function

• Supply Chain, Distribution, and Management

Industries

• Warehousing and Storage, Book and Periodical Publishing, and Information Services

#J-18808-Ljbffr…