Reporting To: Transport & Dispatch Manager
Location: Newtownabbey
Job Purpose
Reporting directly to the Transport & Dispatch Manager, the Transport Planner will be responsible for processing orders, liaising with layers and coordinating the day to day deliveries of our concrete products. This includes ensuring on-time delivery, maintaining high standards of quality, health and safety, and providing a first-class customer experience. The role is critical in optimising resource utilisation, safeguarding supply chain integrity, and ensuring compliance with all relevant industry regulations.
Key Responsibilities
- Engaging with customers to receive and process product orders by phone and email
- Ensure timely and accurate input of all customer orders
- Assign trucks and drivers efficiently to maximise daily utilisation
- Schedule delivery times in line with customer expectations
- Work alongside the wider dispatch and transport team to provide a cost effective, sustainable, safe and customer focused operation
- Build long-term relationships with product layers
- Coordinate internal resources to ensure delivery expectations are met
- Liaise with raw material suppliers to ensure product supply lines are maintained
- Liaise daily with sales, customers and production planning teams to ensure alignment on delivery schedules and order requirements
- Ensure all logistics activities comply with health, safety, environmental, and transport legislation
Qualifications and Experience
Experience & Knowledge
- Proven experience in logistics, transport, or supply chain management
- Comprehensive understanding of transport planning requirements
- Good commercial awareness and business acumen
- Practical knowledge of construction sites and logistic environments
- Full, clean UK driving licence
- Willingness to work flexible hours to meet operational demands
- Excellent communication and interpersonal skills
- Customer-focused with a commitment to high service standards
- Excellent organisational, numerical, and analytical skills with strong attention to detail
- Confident problem solver with the ability to work under pressure and meet tight deadlines
- Highly proficient in Microsoft Office and logistics/transport software systems
- Relevant qualifications in Logistics, Supply Chain Management, or Business Administration
- Previous or a current HGV driving licence
Key Attributes:
- Innovation – Actively seeks new ways to optimise performance and embrace technology
- Passion – Demonstrates enthusiasm and dedication in delivering exceptional results
- Quality Focus – Maintains high standards in dispatch, delivery, and compliance
- Adaptability – Handles challenges calmly and flexibly in a fast-paced environment
What We Offer
- A dynamic work environment with opportunities for growth and professional development.
- Competitive salary dependent upon the skills and expertise of the successful candidate.
- Company pension scheme.
- Access to the Health Cash Plan.
- 30 days’ annual leave (receiving one additional day of annual leave for each completed year of service, up to a maximum of 32 days).
- Free on-site parking.
At RTU, we are committed to promoting a healthy work-life balance for all employees.
RTU is an equal opportunity employer committed to fostering an inclusive and safe workplace.
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