Order Management Administration Lead

Job Role: Order Management Administration Lead

Location: Chesterfield

Salary: £30,000 per annum

Role Overview

As the Order Management Administration Lead, you will supervise the administrative function within a bustling operational warehouse facility. You will be responsible for leading a team of administrators, to achieve and fulfil operational efficiency, compliance, inventory accuracy and customer requirements.

Key Responsibilities

• Coordinate and prioritise orders and workflow to ensure operational and customer service requirements are achieved
• Oversee the shipment of goods to international customers, guaranteeing adherence to export regulations and company procedures.
• Manage the preparation of export documentation and collaborate with freight forwarders and customs authorities.
• Achievement of performance objectives related to accuracy, productivity, compliance, and customer satisfaction.
• Train, coach, and develop team members while ensuring compliance with company policies and Health & Safety standards.
• Contribute to the enhancement of administrative processes and procedures throughout the operation.
• Maintain accurate records related to attendance, training, and departmental activities.

Person Specification

• Administration experience within operations, logistics or distribution
• Experience leading or mentoring a team
• Strong understanding of administrative processes, inventory controls, and operational compliance.
• Proficient in Microsoft Office applications and business operating systems.
• Excellent communication skills, both verbal and written.
• Strong analytical and problem-solving abilities.

What’s in it for You?

• A permanent, full-time position in a vibrant work environment where employee wellbeing is prioritised
• Opportunity to lead and develop a dedicated team.
• Collaborative workplace where your ideas for continuous improvement will be welcomed.
• Chance to make a significant impact on operational efficiency and customer satisfaction.

Adecco is a disability-confident employer.

The Adecco Group UK & Ireland is an Equal Opportunities Employer.

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