On-site Team Leader: Customer Experience Coach

Company: Teleperformance
Apply for the On-site Team Leader: Customer Experience Coach
Location: Kilmarnock
Job Description:

Teleperformance in Glasgow is seeking a Team Leader to manage a customer service team on-site. The role starts 26th October 2026 and is a permanent, full-time position offering 40 hours per week with flexible shifts between 7am–9pm, Monday to Saturday, and 10am–5pm on Sunday.

You will coach and lead staff to deliver a simply brilliant customer experience, meeting operational targets while maintaining a positive team culture. Prior contact centre leadership is highly desirable.

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Posted: October 7th, 2026