Customer Service Manager — Lead a High-Impact Retail Team

Morrisons in Ellesmere Port is seeking a Customer Service Manager to lead shifts and inspire a team to deliver exceptional service to our local shoppers. Reporting to the Store Manager, you will coach colleagues, manage scheduling, and collaborate across departments to keep checkout and service areas running smoothly, while driving customer satisfaction and store performance.

You’ll foster a positive, inclusive culture, develop talent through training, and respond proactively to feedback to

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