Service Administrator – 12 Month Fixed Term Contract (Maternity Cover)

Service Administrator – 12 Month Fixed Term Contract (Maternity Cover)

Owls Hall Environmental is a leading wastewater engineering business that is expanding to help our customers comply with new legislation. We are seeking to appoint a Service Administrator to join our growing team in our lovely office location.

About the Position

Key Duties and Responsibilities

• Taking calls from new and existing customers
• Providing costs for servicing, emptying and breakdowns
• Scheduling planned and unplanned servicing and emptying work for Engineers
• Working closely with our external engineers to create quotations for additional work
• Upselling cash contracts to Direct Debit plans

Experience, skills and aptitude required:

• Excellent communication skills
• Exceptional customer service skills
• A proactive attitude
• Ability to prioritise work to meet deadlines

In Return, You Will Receive

• A competitive salary, reviewed yearly
• Starting salary of £28,000 per year
• Contributory pension scheme
• 28 days annual leave, increasing with length of service
• Option to buy up to five additional days of annual leave per year
• Paid birthday off, plus one day per year to work with a charity of your choice
• Employee Wellbeing Service providing confidential support, information, expert advice and specialist counselling
• Full training provided

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