Hybrid Complaints Investigator – FinTech (FCA DISP)

ARCC CONSULTING LIMITED is seeking a Complaints Handler in London for a FTSE100 fintech serving retail trading, technology and capital markets. You will own and resolve complaints through to Final Response Letter within DISP timeframes, across global client base.

The role requires solid complaints experience in Financial Services or Banking, with FCA DISP & FOS knowledge, SRC and Final Response Letters; you will work across teams to deliver precise, compliant outcomes.

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