Luxury Watch Aftercare Administrator & Client Liaison

Harrods is seeking an Aftercare Administrator to join the Fine Watches, Fine Jewellery & Luxury Jewellery Retail team in London. You will verify invoices, log repairs, and maintain the margin tracker, while managing Aftercare emails and client communications.

You will liaise with workshops and brands to ensure SLA compliance and accurate updates. The role is on site, with responsibilities including generating client-friendly estimates, using the SSC booking system, and advancing repairs to final

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