Company: Metro Rod
Location: Macclesfield
Job Description:
Metro Rod LTD is seeking a professional Customer Experience Handler on a maternity cover contract. The role sits in the Contact Centre and focuses on owning the end-to-end resolution of customer complaints while supporting our nationwide franchise network.
The ideal candidate will be a calm, proactive communicator with experience in customer service or complaint handling, able to manage expectations, chase actions and drive improvements across the customer journey.
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Posted: October 7th, 2026