Company: British Business Bank plc
Location: London
Job Description:
British Business Bank plc in London is seeking a Customer Service Manager to lead a high-performing, multi-channel team. The role focuses on delivering excellent, compliant service and using insight to improve customer journeys.
You will manage performance, service levels, and risk controls, working with Start-Up Loans and the wider bank to shape the customer contact strategy in a fast-paced environment.
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Posted: October 7th, 2026