Castle Retail Team Lead — Lead Sales & Guest Experience

Merlin Entertainments operates across a 64-acre site with multiple retail outlets. The Retail Team Leader will oversee daily operations, coach staff, and drive sales while maintaining high standards and excellent customer service.

In this fixed-term role (to January 2028), you’ll handle stock, visual merchandising, and audits, with shifts including weekends and evenings. A proactive, detail-oriented leader will thrive in this busy, guest-facing environment.

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