Senior Complaints Investigations Lead

University Hospitals Sussex NHS Foundation Trust is seeking a Band 6 Complaints Manager for a three-year fixed term contract. You will oversee patient complaint investigations, coordinate cross‑divisional responses, and drive compliant, thorough resolutions across Sussex.

The role focuses on timely investigations, adherence to national guidelines, and delivering compassionate, learning‑oriented responses with robust governance and reporting.

#J-18808-Ljbffr…