We’re looking for two experienced Business Analysts to join our Digital Delivery Service. You’ll work across a wide range of council services, helping to deliver change, improve processes, and support digital transformation that makes a real difference to our communities. Are you an experienced Business Analyst who enjoys working with people, understanding how services operate and turning ideas into practical improvements?
What you’ll be doing
- Working with services to understand business needs and challenges.
- Running workshops, interviews and discovery activities.
- Mapping and reviewing existing processes.
- Gathering, documenting and validating requirements.
- Identifying opportunities to improve services and customer experience.
- Supporting projects from initial analysis through to implementation.
- Building strong relationships with stakeholders across the organisation.
You’ll have experience in business analysis, service improvement or business change and be comfortable engaging with a wide range of stakeholders.
You’ll bring
- Experience gathering and documenting requirements.
- Strong process mapping and analytical skills.
- Experience facilitating workshops and stakeholder engagement.
- The ability to turn complex information into practical recommendations.
- Excellent communication and relationship-building skills.
Why join us?
This is an opportunity to work on a varied portfolio of projects and service improvements, collaborating with teams across the council to help shape how services are delivered in the future. You’ll be part of a supportive Digital Delivery Service team that is passionate about continuous improvement and delivering positive outcomes for residents.
Location: Cambourne / Hybrid Working
If you’re curious, analytical and enjoy solving problems, we’d love to hear from you.
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