Head of Reservations – Luxury Boutique Hotel Ops

Firmdale Hotels, owner of the Haymarket Hotel, seeks a Reservations Manager to lead the reservations team in a luxury setting. You will report to the Deputy and General Manager, ensuring inquiries are handled efficiently and guests receive impeccable service.

Responsibilities include overseeing daily operations, managing budgets/forecasts, producing reports, and cultivating strong relationships with travel agents and guests, while maintaining Firmdale’s celebrated standards.

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