Senior Dealer Escalations & Risk Specialist

Company: Motorway
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Job Description:

Motorway is seeking a Dealer Resolutions Specialist to own complex dealer cases from intake to final resolution, coordinating across departments to protect the brand and deliver exceptional service. You will lead high-stakes escalations, mitigate reputational risk, drive incident response and continuous improvement, and ensure all case work complies with internal SLAs and industry regulations.

This is a frontline, fast-paced role based in Brighton.

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Posted: October 7th, 2026