Desktop Services Engineer — Hybrid IT Support

University Information Services (UIS) at the University of Cambridge seeks a Desktop Service Analyst for the Department of Veterinary Medicine. The role is full-time and primarily on-site, with one remote day per week, handling 1st and 2nd line IT support across Windows, macOS/iOS, and Microsoft 365 ecosystems.

You will diagnose incidents, manage tickets, and provide excellent customer service in a dynamic university environment, while collaborating with a wide range of UIS services.

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