CEL Solicitors is recruiting a First Response Agent in Liverpool City Centre for a permanent, part-time role. Work Monday to Wednesday, 08:00–14:00, delivering excellent client service and guiding inquiries through to the solicitor teams.
Training is provided regardless of prior call centre experience, with a culture focused on care for clients and colleagues. The role emphasizes clear communication, the ability to handle diverse client interactions, and progression from initial contact to case
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