Communication Support Worker

Role Purpose:

To provide communication support to Deaf learners, enabling them to access learning, training, workshops and community activities.

Key Responsibilities

• Provide communication support using British Sign Language (BSL).
• Facilitate effective communication between Deaf learners, tutors and peers.
• Support learners to access course materials and learning activities.
• Clarify information where required to support understanding.
• Assist with note-taking and reinforcement of key learning points where appropriate.
• Promote learner independence and confidence.
• Maintain professional boundaries and confidentiality at all times.
• Work collaboratively with tutors, trainers and other support staff.
• Support learners during assessments, where permitted by awarding body regulations.
• Attend planning meetings and briefings as required.
• Maintain accurate records where necessary.

Requirements

• Minimum BSL Level 3 qualification (or working towards).
• Understanding of Deaf culture and the Deaf community.
• Excellent communication and interpersonal skills.
• Ability to work independently and as part of a team.
• Reliable, organised and professional approach.
• Enhanced DBS certificate (or willingness to obtain one).
• Qualified CSW or relevant support experience.
• Experience supporting learners in education, training or community settings.
• Knowledge of Signature qualifications and assessment processes.
• Experience supporting learners with additional needs.

About the Company

At By The Sign, we are dedicated to bridging the gap between the Deaf and hearing world through high-quality Deaf awareness training. Our mission is to promote inclusivity, break communication barriers, and foster understanding by equipping individuals, businesses and organisations with the knowledge and skills to engage effectively with the Deaf community.

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