Multichannel Customer Experience Specialist

Hydraquip Ltd in Strood, England, is seeking a Customer Service Executive to be the first point of contact for customers across telephone, email, website and live chat. You will guide them through the purchasing journey, process orders and quotations, and resolve issues swiftly to maintain service excellence.

Working closely with suppliers and internal teams, you will help grow Hydraquip’s ecommerce and support operations while gathering feedback to drive service improvements.

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