Hybrid Banking: Customer Service Consultant

Santander UK is seeking a Customer Service Consultant for the Stourport branch. You will assist personal banking customers across face‑to‑face, phone and video channels, helping them navigate digital banking and select suitable products to meet their needs.

You will build trust through personalised service, engage regularly with customers, and collaborate with colleagues to maintain high‑quality service. The role operates in a hybrid pattern following onsite training.

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