Cleaning Accounts Manager

We are a thriving, family-owned commercial cleaning business dedicated to delivering exceptional service across Yorkshire. We pride ourselves on our strong client relationships, reliable service, and a supportive team environment. We are looking for a highly motivated and experienced Account Manager to join our growing business.

The Role:

As an Account Manager, you will be a pivotal part of our operations, overseeing a portfolio of commercial cleaning accounts across Yorkshire. This is a hands-on leadership role that requires someone with a strong work ethic, who is highly organised, and possesses excellent client management skills.

Key Responsibilities:

• Manage and maintain strong relationships with existing commercial cleaning clients.
• Act as the primary point of contact for client queries and effectively resolve any issues that arise.
• Oversee the recruitment and training of cleaning staff for your accounts.
• Conduct regular audits of cleaning accounts to ensure high standards are consistently met.
• Lead by example, demonstrating a willingness to assist with cleaning duties when required to support the team.
• Collaborate with the sales team to identify and secure new client opportunities, with potential for performance-based bonuses.

Who We Are Looking For:

• Proven Industry Experience: You must have demonstrable experience within the commercial cleaning industry.
• Exceptional Work Ethic: A dedicated and committed individual who takes pride in their work.
• Honest and Reliable: A trustworthy and dependable professional our clients and team can count on.
• Client-Focused: Excellent interpersonal skills with a strong ability to build rapport and manage client expectations.
• Problem Solver: Adept at identifying issues and implementing effective solutions promptly.

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