AtLacoste, we believe that everyone brings a unique touch to our collectivespirit. Here, we are passionate teams, united by the same values. Together, wecreate memorable experiences for our customers by inspiring and connecting withthem. Both universal and timeless, the brand brings together cultures andgenerations. Elevating the crocodile as a rallying sign, to grow, inspire, andmake a lasting impact in the world of fashion and retail.
Why join Lacoste?
Working at Lacoste means, representingan iconic brand that’s part of the MF Brands Group, alongside Aigle,Gant, and Tecnifibre, paving the way for exciting internal mobilityopportunities. Joining a team that values personal and collectivedevelopment, where everyone is encouraged to grow and evolve.Balancing passion and well-being, because we believe thateveryone needs time to recharge. Embracing our DurableElegance approach – placing our products and value chain at the heart of oursustainability ambitions, with a mission to elevate them to environmentalexcellence. As well as fostering social inclusion by making equal opportunitiesa reality through impactful opportunities.
Yourresponsibilities:
- Lead & Inspire the Team:Drive performance on the shop floor by motivating and supporting SalesConsultants to deliver exceptional customer service and achieve store targets,while leading by example through a positive and energetic approach.
- CommercialPerformance:Support the Store Manager in delivering key business objectives, monitoringKPIs, identifying opportunities, and taking action to maximise sales andprofitability.
- Coaching& Development:Develop team capability through regular feedback, training, and in-the-momentcoaching, creating a culture of continuous improvement and success.
- DriveCRM & Clienteling:Support the team in building long-term customer relationships through CRMcapture, clienteling activities and personalised follow-up, contributing tocustomer loyalty and store targets.
- CustomerExperience Excellence:Ensure every customer receives a premium and personalised shopping experiencethat reflects Lacoste’s values, heritage, and commitment to service excellence.
- StoreStandards & Operations:Maintain outstanding visual merchandising and presentation standards whileoverseeing daily operational activities including stock management, cashhandling, and compliance procedures.
- Team Culture & Problem Solving:Act as a key point of contact for customer queries and support the creation ofa collaborative, inclusive, and high-performing environment aligned withLacoste’s values.
Rewards & Benefits:
- Package : Competitivecommission scheme
- Health& Wellbeing: Employee Assist Programme with the Retail Trust
- Holidays: 28days per year plus usual bank holidays
- Swag: Upto 65% off Lacoste products + Uniform
- Learning& Development: Continuous support on your learning journey fromday one
- Parenthood: Enhancedfamily leave and pay from day one
- Extras: EmployeeReferral, Long Service Award
We aim to support all candidates during the application process and are happy to provide workplace adjustments when necessary. Should you need support with your application, feel free to get in touch with us by emailuktalent@lacoste.com (please include ‘Workplace Adjustments’ in the subjectline).
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