Strategic Customer Success Director (Hybrid, London)

Company: Greenhouse Software, Inc.
Apply for the Strategic Customer Success Director (Hybrid, London)
Location: London
Job Description:

Cision is seeking a Customer Success Director (Maternity cover) in London to lead strategic relationships with our largest clients, ensuring they maximise value from Brandwatch and related products. You will drive adoption, identify opportunities, and act as a trusted advisor to executives.

You will collaborate with cross-functional teams, shape strategic plans and KPIs, and advocate for customers to influence product direction while maintaining high retention and renewal rates.

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Posted: October 8th, 2026