Care & Support Assistant – Extra Care Housing Keyford Heights – Way Ahead Care

Company: Somerset Care Group
Apply for the Care & Support Assistant – Extra Care Housing Keyford Heights – Way Ahead Care
Location: Frome
Job Description:

Location: Frome, Somerset


Role type: Extra Care Housing


Rate of Pay: £12.92 – £13.97 per hour


Hours Available: Full Time Hours & Bank


Way Ahead Care is part of the Somerset Care Group. Together, we are committed to providing high-quality, person-centered care and support, helping people to live the life they chose. Since 1994, Way Ahead Care has been committed to providing personalised care that recognises every individual’s unique needs, preferences and choices. We take great pride in the high-quality care and support we provide, helping our customers to live happy, fulfilling and independent lives.


Everything we do at Way Ahead Care is underpinned by our four core values:



  • Connecting with people

  • Making a difference

  • Doing the right thing

  • Embracing change


By living these values, we ensure that we keep our commitment to delivering high-quality, tailored care to support and enrich the lives of our customers.


You do not need qualifications or previous experience to apply for this role, full training will be provided. A good pair of eyes, a listening ear and a warm caring nature is all you need for this role.


Working as a ECH Care Support Assistant you will make a real difference to the lives of our service users. Our customers deserve the best care possible, every day of the year. You will therefore have the commitment and desire to give someone your best attention.


Please be advised that unfortunately we are unable to offer sponsorship on this role.


Location: Frome (Keyford Heights)


Shift Patterns: Shifts available between the hours of 7am-2pm / 4pm-10pm, sleep-ins



  • Full Time Hours available

  • Bank shifts available


ECH Care Support Assistant Duties Include



  • Assisting with morning and evening routines; dressing, personal care, etc.

  • Meal preparation; making a cracking cup of tea through to helping with breakfast, lunch or dinner.

  • Light domestic duties.

  • Companionship, our clients are full of great stories they love a listening ear and being able to relive their memories within their stories.

  • Assistance with medication.

  • Maintaining accurate records.


In Return We Offer Great Benefits Including



  • Free training and ongoing support in the role.

  • Hours to suit your work/life balance with bank shifts

  • Pay Rate of £12.92 – £13.97 per hour

  • Enhanced rates paid for Bank Holidays.

  • Free enhanced DBS check.

  • Additional holidays for long service of 5 and 10 years.

  • A generous Recommend a Friend Scheme

  • Free and confidential Employee Assistance Programme.

  • Monthly staff lottery.

  • Birthday Leave Day.

  • Cycle to Work Scheme

  • NEST Pension 5% Employee & 3% Employer Contribution.

  • Blue Light Card


Way Ahead Care is committed to encouraging equality, diversity and inclusion among our workforce, and eliminating unlawful discrimination. We are an Equal Opportunity employer and welcome applications from all individuals. As this position involves “regulated activity” (as defined by the Safeguarding Vulnerable Groups Act 2006) an Enhanced DBS check will be undertaken.


It’s a criminal offence for people who are barred from working in regulated activity (under the Safeguarding and Vulnerable Groups Act 2006) to apply for roles that require them to work unsupervised with that particular group. Way Ahead Care is committed to the safeguarding and promoting the welfare of adults and children at risk.

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Posted: October 8th, 2026