FX Services Middle Office Associate

Overview

In this role you support the FX Services Middle Office within JP Morgan, ensuring accurate trade capture and robust controls in a fast-paced trading environment. You partner with Trading, Product, Technology, and Control teams to maintain a strong control framework and resolve front-to-back exceptions. You will handle queries across Front and Back Office partners, contribute to management reporting, and support change initiatives and regulatory compliance. This is a hands-on role focused on reducing operational risk while delivering reliable, cross-functional execution support.

Responsibilities

• Capture FX trades and amendments accurately within required timeframes
• Complete daily controls and reconciliations, investigating breaks and exceptions
• Resolve deal-related queries from Front Office, Back Office, and clients, tracking recurring themes
• Monitor client setup and reference data changes and support process updates
• Maintain documentation, evidence retention, and adherence to control procedures
• Collaborate with Trading, Business Management, Product, Technology, and Control teams to support BAU and small change initiatives
• Produce operational management information and contribute to KPI/control reporting
• Manage changing daily workload and meet deadlines and control cut-offs

Key requirements

• Experience in Operations, Middle Office, or Trade Support with understanding of front-to-back lifecycle
• Working knowledge of FX and/or derivatives products and operational risk concepts
• Strong attention to detail and ability to handle high volumes under tight deadlines
• Strong written and verbal communication and cross-stakeholder collaboration
• Strong analytical and problem-solving skills for breaks investigation and remediation
• Proactive and self-driven with clear task ownership
• Proficiency in Microsoft Office, especially Excel and PowerPoint
• Strong organizational skills and ability to prioritize in a fast-paced environment
• Team-oriented, flexible, and able to work within defined controls and procedures

• collaboration across stakeholder groups
• proactive problem-solving
• clear communication
• Microsoft Excel
• PowerPoint
• Microsoft Office

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