Job Description
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Customer Services Assistant (Fixed Term)
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Salary £26,862 to £32,733 per annum, 35 hours per week
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Fixed Term for 9 months – Maternity Cover
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Atrium Homes, based in Kilmarnock, is an ambitious social landlord. Our mission is to create better life chances for people by delivering quality and affordable homes in thriving neighbourhoods.
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We are transforming our homes, places and the way that we work.
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Atrium is currently transforming the way that we work, and a fixed term opportunity has arisen for an enthusiastic, ambitious individual who demonstrates our values of Customer First, Stronger Together and Embrace Opportunity.
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You will provide high-quality front-line customer service and administrative support to our Housing Services and Property Services teams. The successful candidate will work within a generic team providing first class, customer orientated housing management and maintenance services.
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We are looking for someone who is committed to the principles of customer care and has effective communication and interpersonal skills.
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You will be capable and enthusiastic, with the ability to balance a varied workload. But most importantly, you will have a “can do” attitude and a desire to learn.
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We know that not all candidates will meet every single desired requirement. If your experience looks a little different from what we’ve identified and you think you can bring value to the role, we’d love to learn more about you, please go ahead and apply!
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For more information, you can download an application pack by clicking the Apply button now.
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Please refer to the Job Profile and Background Pack for details.
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A Basic Disclosure will be required.
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Completed application forms must be returned to us by 12:00 noon on Friday 30 October 2026. Interviews will take place on Thursday 5 November 2026.
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CV’s will not be considered. No agencies please
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Atrium Homes is part of the Atrium Group. The Atrium Group comprises Atrium Homes, a successful, award winning Registered Social Landlord with charitable status and Atrium Initiatives, a commercial subsidiary. Based in Kilmarnock, East Ayrshire, Atrium Homes owns, maintains and rents 1,223 affordable homes in 9 towns and 99 garages, while Atrium Initiatives delivers factoring and open area maintenance services to 1,232 owners and 775 Atrium Homes’ tenants.
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Registered in Scotland SC190351 – Registered Scottish Charity SC028506 – Scottish Housing Regulator 305
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