Mid-Market Account Manager

Overview

In this role, you will manage a portfolio of mid-market Mimecast customers (~100 accounts) and drive upsell across the security-focused product stack. You will partner with channel teams to execute account plans and expand revenue within existing bases. This position sits at the intersection of sales excellence and cybersecurity, offering a clear path for progression and strong enablement. You’ll work in a fast-paced, transformation-focused environment where your impact scales customer protection and business growth.

Pay / Benefits

• OTE salary range 88,000-132,000 plus benefits
• incentive plans
• career progression opportunities
• inclusive, diverse workplace

Responsibilities

• Achieve upsell revenue targets on a monthly, quarterly, and annual basis
• Mitigate downsell and churn within the book of business
• Collaborate with Partner/Channel Development to create and execute account plans
• Sell new technology into existing customers to generate incremental revenue
• Follow end-to-end sales methodology and processes
• Attend trainings to maintain and expand knowledge and skills

Key requirements

• Strong IT or SaaS sales experience
• Degree level education (preferred but not required)
• Minimum 2+ years IT sales experience (cybersecurity beneficial)
• Proven sales achievement against revenue quotas
• Understanding of Corporate IT buying processes
• Experience selling through Channel partners
• Proficiency with Salesforce
• Strong written and verbal communication
• Results-oriented, self-starter, confident presentation

• Effective communication
• Results-oriented mindset
• Self-starter and proactive
• Salesforce
• IT or SaaS sales experience
• Cybersecurity domain knowledge

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