Account Manager – Global Benefits Management

Overview

As an Account Manager in Global Benefits Management, you will steward a small portfolio of multinational clients, guiding global insured benefits strategy and the coordination of local renewals. You’ll collaborate with client teams and senior Global Client Managers to deliver aligned, high-quality outcomes. The role blends advisory support with governance and coordination across locations, shaping international benefits delivery. This hybrid London/Bristol position offers exposure to global benefits programs and client growth opportunities.

Pay / Benefits

• professional development opportunities
• inclusive culture
• career progression
• supportive leaders
• hybrid work environment
• well-being benefits

Responsibilities

• Manage relationships for a portfolio of 4–6 multinational clients and advise on global insured benefits
• Oversee GBM appointments’ implementation and ongoing management, ensuring satisfaction and alignment of internal/external parties
• Collaborate with client teams to influence delivery and foster shared ownership
• Act as lead global contact for client deliverables under the GBM appointment with senior Global Client Managers
• Support execution of the client’s global benefit strategy (harmonization, minimum standards, global financing)
• Coordinate local in-country colleagues acting as specialists/brokers
• Provide regular reports on employee benefit programs to monitor governance processes
• Stay informed on international benefits trends and advise clients on market developments
• Identify opportunities to grow client revenue and assist with new business opportunities

Key requirements

• Consulting, client management or broking experience in a large, global organisation
• Experience in Insurance, Financial Services or Employee Benefits with multinationals
• Client-facing mindset with ability to advise on insured employee benefits
• Ability to analyse and communicate about insured employee benefit products
• Excellent written and verbal communication with high attention to detail
• Ability to manage multiple projects concurrently with prioritisation and delivery focus
• Results-oriented, capable of high standards in a demanding environment
• Self-starter, fast learner, able to work independently or in a team

• client-focused mindset
• strong communication
• multi-project management
• global benefits coordination
• benefit harmonization
• global benefit strategy execution

…