Overview
As Capacity Planning Manager, you shape data-driven transformation across Amazon’s Last Mile & Middle Mile network. You own cross-functional initiatives that improve operational performance and drive reliable, cost-efficient transportation. You’ll establish metrics, document best practices, and secure resources for large-scale projects. The role blends leadership, innovation, and strategic planning to enhance customer experience and efficiency.
Responsibilities
- Lead process improvement initiatives to boost operational performance
- Establish and communicate operations metrics to leadership through regular reviews
- Document SOPs and promote best practices across departments and networks
- Collaborate with stakeholders to secure support and resources for projects
- Own the design, development, deployment, and maintenance of large-scale projects
Key requirements
- Bachelor’s degree in Math, Engineering, Science or Business
- Experience in business analytics with proficiency in SQL, databases, and Excel
- Experience working cross-functionally with tech and non-tech teams
- Experience defining program requirements and using data and metrics to drive improvements
- Master’s degree (preferred)
- Cross-functional collaboration
- Leadership
- Strategic thinking
- SQL
- Databases
- Excel
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