Products & Service Management Analytics – Placement Year

Overview

In this placement, you join the Operational Services team to support data-driven initiatives and service improvements across BMW’s in-life products and services. You’ll work on KPI reporting, data analysis, and predictive analytics to improve customer communications and cost efficiency. The role offers hands-on responsibility from day one and opportunities to lead small projects with cross-functional teams. You’ll gain practical experience in data visualization, stakeholder engagement, and process optimisation while contributing to key business goals.

Pay / Benefits

• competitive salary
• 27 days holiday (pro-rata)
• pension scheme
• wellbeing and flexibility
• subsidised on-site restaurant
• Advantages scheme

Responsibilities

• Support key department and company initiatives
• Identify opportunities for improvement and lead projects to deliver quantifiable improvements
• Support KPI reporting and identify trends to drive focus topics
• Work with large data sources and learn to use data visualization software
• Help develop predictive analytical capabilities for targeted customer communications
• Build and maintain relationships with internal/external customers and suppliers to optimise service delivery and reduce costs
• Identify and implement opportunities for process efficiency

Key requirements

• Undergraduate degree level study in Business or STEM (on track to 2:2 or above)
• Strong numerical ability
• Proven intermediate Excel skills (essential)
• Experience with Python or data visualization is advantageous

• Analytical thinking
• Logical and inquisitive mindset
• Focused and proactive
• Excel (intermediate)
• Python (advantageous)
• Data visualization (advantageous)

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