Overview
Senior Program Manager at Amazon drives data-driven change across the last-mile logistics network in Europe. You will work with cross-functional partners and senior leaders to scope, design, and deliver improvement programs that align with long-term business goals. You’ll tackle complex challenges through research, metrics, and innovative solutions, shaping the future of AMZL Europe. This role offers meaningful impact by accelerating efficiency, reducing costs, and advancing customer-centric logistics initiatives.
Responsibilities
- Create innovative, data-driven solutions to address organizational challenges
- Conduct big-picture analysis of operations and drive cross-team improvements
- Partner with senior leadership to establish and prioritize improvement programs from start to finish
- Enhance program-level operational performance through stakeholder collaboration
- Lead the implementation of creative changes and manage project plans
- Contribute to broader business areas (e.g., diversity, equity, inclusion) through process improvements
- Plan and launch new sites and infrastructure initiatives with multi-million dollar budgets
Key requirements
- Bachelor’s degree
- Advanced Excel (Pivot Tables, VLookups) and SQL
- Program or project management experience
- Experience working cross-functionally with tech and non-tech teams
- Experience in defining and implementing data-driven process improvements using metrics
- Experience defining program requirements and using data to drive improvements
- Stakeholder management
- Strategic thinking
- Leadership
- Advanced Excel (Pivot Tables, VLookup)
- SQL
- Data-driven analysis
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