Head of Learning & Development

Overview

As Head of Learning and Development, you will lead the global L&D strategy to build capability and business impact. You’ll partner with senior leaders to align learning with growth and commercial priorities while fostering a people-first culture. You’ll drive digital and AI-enabled learning and embed learning into ways of working to support rapid consulting delivery. This role shapes a high-performing L&D function and guides the organisation through change and capability development.

Pay / Benefits

• Generous annual leave (5 weeks)
• Hybrid working policy and flexible working arrangements
• CSR days (3 per year)
• Wellbeing fund for personal wellbeing
• Profit share scheme
• Diversity and inclusion initiatives

Responsibilities

• Implement the global L&D strategy and ensure alignment with growth and people-first values
• Partner with senior leaders, HRBPs and internal experts to identify strategic capabilities in digital, AI, software and new ways of working
• Leverage data to identify capability gaps and prioritise learning investments for maximum impact
• Act as a trusted learning advisor to senior stakeholders and drive ownership of learning outcomes
• Stay abreast of external trends in learning, technology, and AI to continuously improve the L&D offer
• Increase engagement and utilisation of learning across the firm and remove barriers to learning
• Connect L&D to career development pathways and support skills growth for colleagues
• Collaborate with Leadership Development and other People teams to ensure joined-up learning and talent priorities
• Curate and improve learning solutions, creating new interventions only when there is clear business value
• Provide strategic oversight of the L&D technology roadmap and ensure efficient operations
• Lead and grow a high-performing L&D function with a clear vision, governance, and measurable outcomes
• Define measures of learning effectiveness, adoption, and ROI and align goals with firm priorities
• Manage the L&D budget and prioritise resources for scalable, high-impact solutions
• Be an active, collaborative leader across the wider People team

Key requirements

• Senior experience in creating and evolving learning strategies with measurable impact
• Understanding of consulting or professional services environments
• Credible executive stakeholder engagement and influence
• Track record of learning adoption and culture change
• Experience designing digital and AI-enabled learning at scale
• Proven leadership and team management in times of growth and change
• Comfort with L&D platforms, digital ecosystems and supplier management
• Ability to define meaningful metrics and tell a data-driven value story
• Proven programme and change management capabilities
• Collaborative and emotionally intelligent leadership style

• collaborative
• emotional intelligence
• stakeholder influence
• digital and AI-enabled learning
• L&D platforms and digital ecosystems
• data, insight and impact measurement

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