Customer Support Marketing – Placement Year

Overview

As a placement in Customer Support Marketing, you join BMW UK to learn by doing with real responsibilities from day one. You will support BMW AG marketing activity and E-commerce projects within Customer Support, collaborating across Retailer and Digital Marketing topics. You’ll liaise with product managers and agencies, participate in international calls, and help drive data reporting and website updates. This role offers hands-on experience in a luxury automotive brand with cross-functional teamwork and a focus on impact-driven marketing initiatives.

Pay / Benefits

• Great Pay
• 27 days holiday per annum (pro rata)
• attractive pension scheme
• subsidised on-site restaurant
• Advantages scheme with offers and discounts

Responsibilities

• Manage BMW AG focused marketing activity and e-commerce projects within Customer Support
• Support multiple projects across Retailer and Digital Marketing topics
• Liaise with product managers and agencies to complete projects
• Participate in regular calls with contacts in Munich
• Collaborate with multiple agencies (creative & media) on projects
• Operate in a lateral, cross-departmental working culture
• Support Marketing team with project management and creating presentations
• Support Data team on data reporting to support commercial objectives
• Work with Data team to deliver data excellence
• Make changes to BMW & MINI national websites
• Support ad hoc projects as needed

Key requirements

• Bachelor’s degree in Marketing or related discipline is desirable (not mandatory)
• Excellent communication and numerical skills
• Aptitude for analyzing and presenting information using Microsoft Office; ability to learn new systems
• Aptitude for developing creative mechanisms to reach different audiences
• Ability to work well under pressure and meet timelines
• Experience and knowledge of using AI (desirable)
• Experience with Excel (desirable)
• Passion for Digital Marketing and brand values of BMW and MINI (desirable)

• communication
• numerical reasoning
• ability to work under pressure
• Microsoft Office
• Excel
• data reporting

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