Investment Portfolio Operations Analyst

Overview

In this role you support the stability and growth of our Model Portfolio Service in the UK. You will manage model portfolio data, trade implementations, and platforms, while collaborating with external providers and financial advisers. You’ll build strong relationships with portfolio teams and clients, handle operational queries, and deliver client reporting. Your deepening knowledge of UK retail investment platforms and our portfolios will help expand the fund universe and client growth. This is a hands-on, cross-functional role with opportunities to shape client outcomes and platform presence.

Pay / Benefits

• professional development opportunities
• supportive leaders
• vibrant and inclusive culture
• career opportunities
• benefits to well-being

Responsibilities

• Maintain model portfolio data using internal Excel tools and third-party data providers
• Administer and maintain model portfolios on platforms; implement trades
• Build and sustain relationships with third-party providers, clients, and internal stakeholders
• Manage operational queries via email/telephone; produce and distribute client reporting
• Oversee access to the Client Support Site and keep content up to date
• Develop deep understanding of UK retail investment platforms, portfolios, and the fund universe to support growth on platforms and with clients

Key requirements

• Experience within an Investment Operations environment
• Intermediate / advanced level of Excel (to be tested at interview)
• Good understanding of model portfolios
• Some experience with retail investment platforms
• Ability to work to deadlines in an organized and efficient manner

• Client-facing experience desirable
• Hardworking team player with strong listening skills
• Ability to translate new ideas into clear, digestible content
• Excel (intermediate/advanced)
• Knowledge of model portfolios
• Experience with retail investment platforms

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