General Manager – Pullman London St Pancras

Overview

In this role you will lead a high-profile, commercially complex operation at a premier London hotel hub. You will drive revenue across Rooms, F&B, Meetings & Events and Shaw Theatre, while building a high-performing team culture. You will act as a trusted partner to ownership and represent the property in the London market, delivering against financial objectives and asset value. This position offers the chance to shape guest experience and strategic partnerships within a globally recognized hospitality brand, Accor.

Responsibilities

• Drive commercial performance across Rooms, F&B, Meetings & Events and Shaw Theatre
• Inspire, develop and empower a high-performing team in a fast-paced environment
• Build strong relationships with ownership and act as trusted advisor while delivering financial objectives and asset value
• Represent the hotel externally and build strategic partnerships in the London market
• Lead operational excellence in a high-volume, premium hospitality setting
• Align guest experience with brand standards and revenue goals

Key requirements

• Proven experience leading large premium or upscale hotels in a complex, high-volume environment
• Excellent communication, influencing and stakeholder management skills
• Eligibility to work in the UK

• communication
• influencing
• stakeholder management
• leadership
• collaboration

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