2nd Line IT Support Engineer — M365, IAM & Security

Open Cosmos Ltd. in the United Kingdom is seeking a hands-on IT support engineer to own and resolve escalated issues across Windows, Linux, macOS and iOS/Android, networks, identity and collaboration tools.

You will troubleshoot, perform root-cause analysis and implement corrective actions, meet SLAs, and communicate clearly with users and stakeholders while administering M365, Entra ID, IAM, MFA/SSO and device compliance.

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