Field Quality Assurance: Last-Mile Process Optimizer

Company: Amazon Inc.
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Job Description:

Amazon UK Services Ltd. is seeking a Field Quality Assurance (FQA) Specialist to solve complex challenges and work with Quality managers and Operations Managers to ensure timely delivery of goods from facilities.

You will design and deliver process improvements for customer experience initiatives across Amazon’s network of 3rd party vendors, aimed at improving delivery performance and customer satisfaction.

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Posted: October 8th, 2026