Account Manager

As Account Manager, you will be responsible for managing and growing a portfolio of exhibition clients while proactively identifying new commercial opportunities.

The successful candidate will be confident working to targets, comfortable speaking with senior stakeholders and motivated by building long-term client relationships.

• Deliver and exceed sales targets set by the Group Head of Sales.
• Achieve agreed KPIs across calls, meetings and sales activity.
• Drive new business and identify opportunities.
• Develop existing accounts and maximise opportunities for repeat business.
• Achieve agreed client rebooking targets.
• Maintain a healthy and accurate sales pipeline.
• Build strong relationships with prospects and convert opportunities into revenue.

Account Management

• Act as the main point of contact for allocated accounts.
• Develop trusted relationships with key customer stakeholders.
• Understand client objectives and recommend appropriate exhibition solutions.
• Ensure agreed solutions are delivered successfully and on time.
• Identify opportunities to increase client spend and develop accounts.
• Work collaboratively with colleagues across sales, marketing, data, events and finance.

CRM & Administration

• Keep the CRM fully up to date with all sales activity and pipeline opportunities.
• Work with marketing and data teams to ensure prospect and target lists are accurate.
• Ensure contracts and associated paperwork are completed accurately.
• Support the finance team with outstanding invoices and payments where required.
• Obtain marketing collateral and other information from clients within agreed deadlines.

Competitor & Industry Events

• Attend relevant competitor and industry events to identify new business opportunities.
• Research events in advance and identify key prospects and target organisations.
• Arrange and conduct a minimum of 7 face-to-face meetings per day at competitor events.
• Record and evaluate outcomes, opportunities and potential return on investment.
• Produce post-event reports with recommendations and projected opportunities.

You’ll ideally have:

• Experience selling exhibitions, sponsorship, events or other B2B solutions.
• A proven track record of achieving or exceeding sales targets.
• Strong communication and relationship-building skills.
• Excellent organisational and time-management abilities.
• Strong numerical and written skills.
• Exceptional attention to detail and accuracy.
• A confident and outgoing personality.
• The ability to understand customer challenges and develop creative commercial solutions.
• Strong commercial awareness and business acumen.
• The ability to work independently and take initiative.
• A collaborative approach and the ability to work effectively as part of a team.

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