Strategic Service Configuration & CMDB Manager

Company: Marks & Spencer Plc
Apply for the Strategic Service Configuration & CMDB Manager
Location: Salford
Job Description:

Marks & Spencer plc is seeking a Service Configuration Manager to govern and mature our Service Configuration Management practice. You will ensure configuration data, service maps and CIs are accurate, owned, and aligned with ITIL 4 principles to support incident, change and asset management.

Reporting to the Change Enablement & Service Configuration Practice Owner, you will lead governance, drive data quality, and collaborate with Engineering, Product Owners and Asset management to deliver

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Posted: October 8th, 2026