Company: Ema Unlimited
Location: East Town
Job Description:
Ema Unlimited is seeking a Senior Technical Support Specialist (Enterprise Agentic AI) to own the health, reliability, and trust of deployed AI systems. This remote, full-time role partners with Engineering, Product, and Implementation to prevent incidents, debug production issues, and guide customers with clear, confident communication.
The ideal candidate has 6+ years in senior technical support or production engineering, with familiarity across AWS, GCP, and Azure, and a proven track record
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Posted: October 8th, 2026