Company: Deliveroo
Location: London
Job Description:
Deliveroo is seeking a Care Operations Manager for a French-speaking market, based in London with hybrid working. You will oversee daily care operations, collaborate with multiple stakeholders, and drive improvements in CSAT, AHT, and policy adherence.
The role requires 2+ years in operations management within customer service, and fluent French. You will analyze performance data, manage outsourced partner performance, and present updates to Care leadership.
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Posted: October 8th, 2026