Customer Service – Escalations Specialist

Company: Marc Daniels
Apply for the Customer Service – Escalations Specialist
Location: Bracknell
Job Description:

The role of Escalations Specialist sits within a dedicated team of 3 and forms part of the wider Customer Service team based in Bracknell. This role is integral in supporting a market leader and household name in maximising customer retention and loyalty.

The Escalations Specialist will be responsible for resolving complex customer escalation cases which could involve the legal department, interna…

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Posted: October 9th, 2026