Senior Product Managers lead an exciting new discipline within Digital & Technology at UAL, supporting the next step in our journey towards product management and user-centric design. Over the last two years we have been scaling our capabilities, shifting focus from a technology and project-centric approach to the design of intuitive, positive user experiences, and optimised digital services that can scale to support the ambitious growth outlined in our strategy.
You will drive the ongoing enhancement and maturing of a broad portfolio of products and services, whilst getting the opportunity to take a leading role in growing the community of product management at UAL, embedding excellent product management practices and ensuring close control of product standards. You will have shared responsibility for defining outcomes, maintaining effective prioritisation of resources to ensure sustainable improvement. and measured against the strategic objectives set by the service area leads.
In this recruitment round, we are seeking a Senior Product Manager to work in our Teaching & Learning space.
We’re evolving our services to be smarter, more reliable, accessible and more inclusive. We are enhancing the digital learning experience, reimagining assessment for the future and starting to explore integrating AI and automation. This role will be key in helping us lead this work to improve the student experience and continue to progress our product ways of working in a collaborative, data-led, and forward-thinking team.
The ideal candidate for this role shall hold the following experience –
- A background of developing digital products for varied audiences and defining roadmaps.
- Knowledge of effective product lifecycle management across a large, complex environment.
- Experience of embedding/integrating supplier products within existing ecosystems.
- Extensive experience of working with a diverse range of stakeholders and external partners to deliver and develop digital products and services.
- Experience of building multi-disciplinary product teams and transforming traditional ‘project’ delivery ways of working into high-performing product-led development teams.
- Experience of Agile and Scrum, as well as other software and product development and delivery methodologies, for both transformational change and ongoing development taking a user-centric approach.
- Demonstrable experience of driving and championing new ways of working, bringing people along with you.
- Desirable experience in acceptance definition, test management, and transition of changes into service.
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