Company: Trade Recruit
Location: Peterborough
Job Description:
Trade Mastermind seeks a Director of Customer Experience & Success to own the customer journey from onboarding through ongoing development and retention. You will define and implement a measurable customer success strategy, KPIs and outcomes, working closely with mentors, trainers and the leadership team to align courses, coaching and services into one cohesive journey.
The role is senior, hands-on and strategically focused, based in Peterborough, offering a salary of £100,000–£125,000 per
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Posted: October 9th, 2026